COMPUTERS SERVICES & PRINTERSKT Background Technicians Only NEXT TV MOUNTING, AUDIO & VIDEO HARDWARE WIFI & SMART HOME SECURITY SYSTEM Printer SetupPrinter SetupBase Price Price: $75.00 Order Total $0.00 What's the make/model of your printer?*How many devices need to be connected to the printer?*Select1-2 devices3-6 devices7 devices or moreHow will the printer connect?*SelectWiFiHardwiredNot sureAnything else not mentioned above?When Do you need the service*Month123456789101112Day12345678910111213141516171819202122232425262728293031Year20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 NameThis field is for validation purposes and should be left unchanged. Printer Troubleshooting or RepairPrinter Troubleshooting or RepairProduct NameBase PriceOrder Total $0.00 What's the issue with your printer?* Paper jams Poor print quality Cannot connect to one or more devices Error messages Will not connect to the network OtherPlease give us some details of what's going on with your printerWhat's the make/model of your printer?*How many devices are connected to the printer?*Select1-3 devices4-6 devices7 devices or moreHow will the printer connect?*SelectWiFiHardwiredNot sureDo you want KOULAND REMOTE RIGHT NOW?Yes (Save $20 with instant remote support)No, i want in-home ServiceAnything else not mentioned above?When Do you need the service* Date Format: MM slash DD slash YYYY Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 CommentsThis field is for validation purposes and should be left unchanged. Computer Repair & HelpComputer Repair & HelpProduct NameBase PriceOrder Total $0.00 Would you like in-home or remote service?*In-homeRemote – Save $25(Remote service is available 24/7.)⛔⛔If your computer crashes/freezes right after startup or makes loud noises, please select in-home service⛔⛔What brand is your computer?*SelectAppleGoogleLenovoToshibaAsusAlienwareRazerDellHPMicrosoftAcerSonyHuaweiOtherPlease tell us witch other brand of computer you have*What type of computer is it?*SelectDesktopLaptopOtherPlease tell us witch other type of computer you have.*Is your computer demonstrating any of the following?* Will not recognize peripheral devices Difficulty opening software/downloads Makes loud noises Starts, but crashes or freezes right away OtherPlease tell us witch other issues your computer is demonstrating*What operating system are you running?Anything else not mentioned above?When Do you need the service*Month123456789101112Day12345678910111213141516171819202122232425262728293031Year20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 EmailThis field is for validation purposes and should be left unchanged. NEW COMPUTER SETUPNew Computer SetupBase Price Price: $85.00 Order Total $0.00 What kind of computer do you have?*SelectWindows – DesktopWindows – LaptopMac – DesktopMac – LaptopOtherPlease tell us witch other of computer you do have*What other devices would you like the tech to sync to your computer once it’s setup?* Printer External hard drive Speaker Additional monitorHow many speakers?*SelectNo speaker1 speaker2 speakers3 speakers4 speakers5 speakers6 speakers7 speakers8 speakers9 speakers10 speakersHow many additional monitors?*SelectNo Additional monitor1 monitor2 monitors3 monitors4 monitors5 monitors6 monitors7 monitors8 monitors9 monitors10 monitorsWhat is the current state of the computer?*SelectUnboxed but not set upStill in the boxAnything else not mentioned above?When Do you need the service* Date Format: MM slash DD slash YYYY Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 PhoneThis field is for validation purposes and should be left unchanged. Computer Tune-upComputer Tune-upProduct NameBase PriceOrder Total $0.00 What kind of computer do you have?*SelectWindows – DesktopWindows – LaptopMac – DesktopMac – LaptopOtherHow many monitors are connected to your computer?1 monitor2 monitors3 monitors4 monitors5 monitors6 monitors7 monitors8 monitors9 monitors10 monitorsPlease tell us witch other kind of computer you do haveDescribe the issue with your computer.*How many computers do you want to Tune-up?*1 computer2 computers3 computers4 computers5 computers6 computers7 computers8 computers9 computers10 and moreWhat symptoms is your computer displaying? Slow navigation speeds Long start or shutdown times Unresponsive keystrokes OtherPlease tell us witch other symptoms your computer is displaying?*What operating system are you running?Do you want KOULAND REMOTE RIGHT NOW?Yes (Save $45 with instant remote support)No, i want in-home ServiceWe can assist you online and resolve your issue right now. You can save $30.Anything else not mentioned above?When do you need the service*Month123456789101112Day12345678910111213141516171819202122232425262728293031Year20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 CommentsThis field is for validation purposes and should be left unchanged. Data Back-up or TransferData Back-up or TransferBase Price Price: $125.00 Order Total $0.00 Where is the data now?*SelectComputerMemory cardExternal hard driveCD/DVD or other mediaOtherPlease tell us where is your data.*Where will the data be going?*SelectAnother computerExternal hard driveOnline storage service (e.g. Dropbox)CD/DVD or other mediaTablet/mobile deviceOtherPlease tell us on witch other data saving device are going your data*How large is the transfer?*SelectLess than 10GBBetween 10GB -100GBBetween 100GB – 1TBMore than 1 TBWhat operating systems will be involved in the transfer?SelectWindows to WindowsWindows to MacMac to MacMac to WindowsOtherTell us which other operating system will be involved in the transferAnything else not mentioned above?When Do you need the service*Month123456789101112Day12345678910111213141516171819202122232425262728293031Year20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 NameThis field is for validation purposes and should be left unchanged. Virus Removal & CleanupVirus Removal & CleanupProduct NameBase PriceOrder Total $0.00 What kind of computer do you have?*SelectWindows – DesktopWindows – LaptopMac – DesktopMac – LaptopOtherPlease tell us witch other kind of computer you do have*How many computer need virus removal & cleanup?*Select1 computer2 computers3 computers4 computers5 computers6 computers7 computers8 computers9 computers10 and moreWhat symptoms is your computer displaying? FBI warning Error messages/pop-ups Computer randomly locks up Files appearing/disappearing OtherDescribe the issue with your computer.*What operating system are you running?Do you want KOULAND REMOTE RIGHT NOW?Yes (Save $50 with instant remote support)No, i want in-home ServiceAnything else not mentioned above?When Do you need the service* Date Format: MM slash DD slash YYYY Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 EmailThis field is for validation purposes and should be left unchanged. Software Install or UninstallSoftware Install or UninstallProduct NameBase PriceOrder Total $0.00 What kind of computer do you have?*SelectWindows – DesktopWindows – LaptopMac – DesktopMac – LaptopOtherPlease tell us witch other kind of computer you do haveWhat’s the scope of the install?*SelectA single software titleA software suiteWhat’s the name of the software?*How many Software need to be installed?*Select1 software2 software3 software4 software5 software6 software7 software8 software9 software10 and moreDo you want KOULAND REMOTE RIGHT NOW?Yes (Save $50 with instant remote support)No, i want in-home ServiceAnything else not mentioned above?1st Availability* Date Format: MM slash DD slash YYYY Date you want your service to be done1st Availability time* : HH MM AMPM Time you want the technician at your door2nd Availability* Date Format: MM slash DD slash YYYY Date you want your service to be done2nd Availability time* : HH MM AMPM Time you want the technician at your door3rd Availability* Date Format: MM slash DD slash YYYY Date you want your service to be done3rd Availability time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 EmailThis field is for validation purposes and should be left unchanged. Email or Online Account Setup or SupportEmail or Online Account Setup or SupportProduct NameBase PriceOrder Total $0.00 Witch browser are you using?What do you need help with?*SelectSetting up a new accountTroubleshooting an existing account (+$50)OtherWhat operating system are you running?What email service or account do you need help with?SelectGmailYahoo MailAOL MailOutlook.comMail.comZoho.comInbox.comOtherDo you want KOULAND REMOTE RIGHT NOW?Yes (Save $50 with instant remote support)No, i want in-home ServiceAnything else not mentioned above?When Do you need the service*Month123456789101112Day12345678910111213141516171819202122232425262728293031Year20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 PhoneThis field is for validation purposes and should be left unchanged. Computer Hard Drive ResetComputer Hard Drive ResetBase Price Price: $75.00 Order Total $0.00 What kind of computer do you have?*SelectWindows – DesktopWindows – LaptopMac – DesktopMac – LaptopOtherPlease tell us witch other kind of computer you do haveIs there a particular issue or reason for the hard drive reset?*Do you need data backed up first?*SelectNoYes (Less than 10GB)Yes (Between 10GB – 100GB)Yes (Between 100GB – 1TB)Yes (More than 1TB)What operating system are you running?Anything else not mentioned above?When Do you need the service* Date Format: MM slash DD slash YYYY Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 CommentsThis field is for validation purposes and should be left unchanged. OS (Operating System) Install or Re-installOS (Operating System) Install or Re-installBase Price Price: $75.00 Order Total $0.00 What kind of computer do you have?*SelectWindows – DesktopWindows – LaptopMac – DesktopMac – LaptopOtherHow many monitors are connected to your computer?*Select1 monitor2 monitors3 monitors4 monitors5 monitors6 monitors7 monitors8 monitors9 monitors10 monitorsHow many monitors are connected to your computer?*1 monitor2 monitors3 monitors4 monitors5 monitors6 monitors7 monitors8 monitors9 monitors10 monitorsPlease tell us witch other kind of computer you do haveWhat operating system is being installed?Do you possess all the necessary install disks/software?*SelectYesNoDo you need data from your computer backed-up and restored?*SelectNoYes (Less than 10GB)Yes (Between 10GB – 100GB)Yes (Between 100GB – 1TB)Yes (More than 1TB)Anything else not mentioned above?When Do you need the service* Date Format: MM slash DD slash YYYY Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 CommentsThis field is for validation purposes and should be left unchanged. Computer TrainingComputer TrainingBase Price Price: $75.00 Order Total $0.00 Tell us what you want to learn* General computer skills Uploading photos or videos Computer maintenance and best practices Understanding the Cloud OtherGive us some detailsIs there a specific type of computer you’d like to learn about?* Windows Mac OtherGive us some detailsAnything else not mentioned above?When Do you need the service* Date Format: MM slash DD slash YYYY Date you want your service to be doneSet your time* : HH MM AMPM Time you want the technician at your doorName* First Last Please provide us your Phone #*Email Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Order Total $0.00 CommentsThis field is for validation purposes and should be left unchanged. 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