business it support

We'd love to meet you and get you the perfect solution.

BUSINESS IT Support

Managing your Business IT Support 24×7 is a constant chore that diverts your company’s precious resources from focusing on your customers. Whether it’s helping end-users solve desktop issues or keeping your Line of Business applications running, IT Support Problems are the Achilles heel of successful business operations. Kouland Technology has multiple Business Computer Support options that allow our customers to focus on engaging their customers and running their business.

IT Support Business Plans:

Business Basic Plan

-----------------------------------------

Free System Analysis and inventory
prior to contract (Critical system )

Monthly Cost***

$17 per employee

Online Support

6 am to 8 pm, Mon - Sat

On-Site Support

$120

Device Supported*

Unlimited

Remote Monitoring

Limited

Business Premium Plan

*******************************************

Free System Analysis and inventory prior to contract (All system)

Discounted Annual Contract

5 or more emplpyees

Monthly Cost***

$25 per employee

Online Support

24/7/365

On-Site Support

$50/hr

Device Supported**

Unlimited

Remote Monitoring

Unlimited

Why hire a full-time IT team when KOULAND Technology can cover your tech support needs? KOULAND Technology provides affordable tech support to businesses of all sizes that are looking to stay up and running.

*    Basic plan device support subject to parts and labor hours.
**   Premium plan Device support covers unlimited labor hours. Parts purchases are at cost.
*** Price Good for First year of contract. May hold for two years max.

Plans include the following services.

IT Services:

  • Phone Solutions*
  • Desktop Support*
  • Cloud Computing**
  • Network Security*
  • Data Backup Solutions**
  • Email/Spam Protection*
  • Disaster Recovery Planning**
  • Hardware/Software installation / Update*
  • Server Support***
  • Network and connectivity**
  • And more………

Systems Administration:

  • Enterprise Email support (Inc : Configuration/Administration/support)**
  • System Installation and Upgrades*
  • OS and Application Patching*
  • Performance Analysis**
  • System and Application Monitoring and Alerting**
  • Security Management and Firewall Configuration**
  • Backup Assurance, Recovery**
  • On-call emergency system restoration support***
  • Vendor Hardware/Software support (Microsoft/HP/Dell/IBM etc…) ***
  • Remote management **
  • Support load balancing, clustering, etc…

* Basic support
**Premium support
***Extended Premium support ( billable at 15% less contract cost)

Help Desk

As a managed services provider we are often asked to develop IT solutions for our customer needs. In many cases the solution is as simple as offering simple IT Support to resolve their technology needs. Get a free quote today…

Apple Support

Kouland Technology has been providing IT services for over 3 years. In this time, we have experienced many IT advancements and technology improvements. Get a free quote today…

Security Services

Every day there is a new security breach announced in the news. Who ever thought the large fortune 100 companies would get breached? Target was victimized, Equifax, Yahoo, Uber, the list goes on and on.  Get a free quote today…

Disaster Recovery

The worst thing that can happen to a business is a natural or cyber disaster. Business disruption causes incredible losses and can cause many businesses to close. Get a free quote today…

Firewall Security

Every office we work with has a high speed internet access line. This line is the lifeblood of all the employees and gives them the ability to access email, accounting, hr packages and of course the internet in general. Get a free quote today…

Video Security

This item in our Top 10 IT services is probably the one item that has the most potential to become number one very shortly. Video surveillance originally started as a very simple idea. Get a free quote today…

Business Phones

The internet has transformed our lives and how our businesses operate. Telephones are essential to how we do business every day. Originally telephones in a business were cabled with RJ11 twisted pair cables. Get a free quote today…

IT Services

It might sound strange to say that IT services is one of our company’s top 10 services we offer however IT services encompasses so many of the items that we offer, that we have to incorporate this as a general bucket of services. Get a free quote today…

Cloud Backups

As one of our constant hot IT service requests, Cloud Backups have been slowly going up our Top 10 IT Services request list. The evolution of cloud backups has been long but well documented. Get a free quote today…

PC vendors Support

In today’s computing environment everybody has to have access to a computer to do their work. Two of the most popular computers has always been a Dell and HP. Get a free quote today…

Overview

Kouland technology is your go-to partner for Computer Support 24×365. Our trained and certified Computer Service technicians are available around the clock to solve your business computing support challenges. Whether it’s a PC, Server, or Network issue, Kouland technology’s technicians are available around the clock. Our Computer Repair Service leverages the latest and most powerful Remote Computer Support Tools. Kouland technology makes outsourcing your IT Support easy and affordable. For Kouland technology, Computer Service isn’t just a business, it’s a way of life. Kouland technology’s technicians are driven by our Can-Do attitude, and are driven to fix your computer issues as quickly as possible to get you and your employees back to work, focusing on your business.

IT consulting

Searching for exceptional IT Consulting in OK? Should you be looking for trusted and affordable IT Consulting in Oklahoma, Kouland Technology will be your vendor of choice. We enhance your business productivity and maximize office production by eliminating the responsibilities of Information Technology operations. We enable you to pay attention to increasing your business and servicing your customer base by insuring that your technologies are operating at optimum efficiency. 

IT Security

Computer, Network and Server issues are frustrating for any business, especially when you can’t get IT Security Help when you need it most. Computer downtime destroys employee productivity and can cost your company thousands of dollars each year. Getting Computer Help can be challenging – where can you find an Information Technology firm that you can trust?

IT Networking

Are you looking for a Network Services Company to relieve some of the responsibility of managing your IT department? If so, Kouland Technology may be the right place for you. We provide top notch IT Support Services, allowing you to focus on clients, customers, and productivity instead of IT problems and issues. By delegating some or all of your IT work to Kouland Technology, you can save money and time, and eliminate a significant amount of stress.